A 2025 study suggests that doctors in the UK spend four hours on administrative tasks for every hour of patient attendance. Is this unlikely for the healthcare sector? Well, yes, it is. The healthcare sector is rooted in patient care. It is supposed to dedicate every ounce of its foundation to patient welfare. But, will that welfare be ensured if the administrative task is sidelined? No. Both clinical care and administrative ease are a part of smooth patient care. So how do we solve this conundrum? How can doctors devote their best hours to patients while maintaining strategic administration? There is one answer Back-office support services in healthcare. 

Healthcare in Scarcity: Unaddressed Bureaucracy 

The UK’s healthcare sector is struggling due to a lack of administrative support. A 2020 study suggests that community-based clinicians in the UK spend one-third of their time on bureaucratic work, i.e., 88 hours of their working year. Many doctors suggest that at least one hour of their work every day could be delegated to non-clinical staff. However, the UK spends markedly less on the administration of the healthcare sector. Only 2 per cent of healthcare expenditure is allotted to bureaucratic work, with only 3 per cent of non-clinical NHS staff in NHS trusts. With 10 per cent of doctors increasing every year, only 1 per cent of non-clinical staff is added. 

The above data show a bleak picture of the healthcare sector, especially in the UK. While the sector is supposed to selflessly and seamlessly devote time to patient care, its administrative burden is undermined. On the other hand, the healthcare sector is questioned on patient privacy, transparent healthcare records and billing, HIPAA compliance, and more. With so much on the plate, spillage is inevitable. Consequently, the license of the doctors comes under threat. 

So, if you are one such helpless clinician, it is time for you to avail yourself of the Back-office Accounting services in London. 

What is Outsourced Back-Office Support for Healthcare?

Back office services of the healthcare sector are third-party freelancers who take over the administrative tasks. They are experts in different administrative tasks. They can efficiently strategise the bureaucratic work of the hospitals, thereby allowing doctors to give their best to patient care. These services are team players that ensure the smooth functioning of the healthcare system. By delegating administrative tasks to these services, doctors can meet their aim of providing the best treatment. 

The following are the benefits of accounting support outsourced to a third-party team of experts. 

Back-Office Support: What can it offer?

Patient Coordination

Back-office support services manage patient coordination. It makes appointment bookings, patient admission, and other formalities seamless and strategic. This helps patients secure the right treatment at the right time. Doctors, too, are solely devoted to patient care, with the administrative burden being lifted off. 

Medical Transcription 

One of the most exhausting bureaucratic burdens for doctors is accurate medical transcription. Irrespective of how good their treatment, an inaccurate transcription can create loopholes. However, there are outsourced back-office services with exceptional expertise in medical transcription. These services can transcribe the clinical audio accurately. They are aware of clinical terms, which reduces the chances of miscommunication. 

HIPAA-compliance 

Another major issue of the healthcare sector is legal compliance. The sector handles the most sensitive part of human care. Logically, they have to abide by rules that protect human beings from being misused. For healthcare sectors in the UK, HIPAA-compliance is necessary to continue patient care without any legal issues. Back-office services ensure the legal safety of the doctors with their systemised way of handling the bureaucratic work. They are aware of every word of HIPAA regulations and keep up with their updated policies. 

Patient Data Privacy

The healthcare sectors are expected to keep the privacy of patients’ health records. They are required to keep the data transparent and handy for both the patients and the doctors. This is enabled through digital data recording in EMR/EHR. The back-office support system is well-trained in maintaining the cloud storage of health records. They integrate the storage with the EHR/EMR to make it easily available to the patients and the doctors. Their efficiency helps in detecting any discrepancies and ensuring patient privacy. 

Transparent and Quick Billing 

Last but not least, back-office accounting services for doctors make billing accurate and quick. Patient billing involves a correct summary of treatment, insurance claim submissions, and handling delays and denials. This requires experts who can seamlessly generate accurate bills and avoid discrepancies in insurance claims. Hence, denials or delays can be avoided or dealt with efficiently. Being assured of these services, doctors can unilaterally focus on patient healthcare. 

Conclusion

Efficient accounting services can benefit doctors in many ways. These services understand the importance of bureaucracy in the healthcare sector. With minimum resources in hand, these outsourced services can be a smart and cost-effective solution to the administrative burden of the hospitals. 
So, start looking for the best back-office accounting services in London for your clinic today and enhance patient experience.